Shipping POLICY

ORDER PLACEMENT
  • Customers must provide accurate billing and shipping details at checkout.
  • Once an order is placed, it cannot be modified or cancelled. Please review your order carefully before finalizing the purchase.
  • An order confirmation email will be sent immediately upon successful payment.
PAYMENT METHODS

We accept the following payment options:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • UPI & Net Banking
  • Wallet Payments
  • Cash on Delivery (Available for select locations within India)
PRICING & TAXES
  • All prices are listed in INR (Indian Rupees).
  • Prices are inclusive of all applicable taxes.
  • Currently, we do not offer international shipping.
ORDER PROCESSING & SHIPPING
  • Orders are processed within 24 hours, excluding weekends and public holidays.
  • Shipping confirmation with tracking details will be sent via email once dispatched.
  • Domestic Shipping: Standard delivery within 5-7 business days (Free shipping on all orders).
RETURNS & EXCHANGES
  • Returns & Exchange are accepted within 7 days of delivery, provided the product is unused, unworn, and in its original condition and packaging.For more details, please refer to our [Returns & Exchanges Policy].
  • Please ensure your order details and customization (if any) are correct before placing the order.
FINAL SALE ITEMS
  • Products purchased during a sale, clearance, or promotional period are non-refundable and cannot be exchanged.
DAMAGED OR MISSING ITEMS
  • If you receive a damaged product, notify us within 48 hours with photos as proof.( support@ouron.in )
  • Missing items must be reported within 48 hours of delivery. ( support@ouron.in )
CONTACT US

For any shopping-related inquiries, reach out to:

ESTIMATED TOTAL RS. 0
TAX INCLUDED. SHIPPING AND DISCOUNTS CALCULATED AT CHECKOUT.
CHECK OUT